- Perform high-level business and technical analysis.

1. Develop a solution concept.
   
2. Define project scope and approach.
   
3. Perform a Fit-Gap analysis. | - Proposal and Statement of Work (SOW).
   
4. Project charter.
   
5. Decision Accelerator deliverables (optional). |

| Analysis | Define the detailed requirements and identify gaps. | - Conduct requirements workshops.

1. Document business requirements.
   
2. Perform detailed Fit-Gap analysis.
   
3. Create a high-level project plan. | - Functional Requirements Document (FRD).
   
4. Updated Fit-Gap analysis.
   
5. Risk and issue log. |

| Design | Create the detailed system design to meet the defined requirements. | - Develop solution architecture.

1. Design business processes.
   
2. Configure the system.
   
3. Design customizations and integrations (if needed).
   
4. Create test scripts. | - Solution Design Document (SDD).
   
5. Technical Design Document (TDD).
   
6. Data migration plan.
   
7. Test plan. |

| Development | Build and test the solution according to the design specifications. | - Configure the system as per design.

1. Develop customizations, integrations, and reports.
   
2. Conduct unit testing.
   
3. Prepare for user acceptance testing (UAT).
   
4. Develop training materials. | - Configured system.
   
5. Customizations and integrations.
   
6. Unit test results.
   
7. Training documentation. |

| Deployment | Transition the solution into the live environment. | - Perform user acceptance testing (UAT).

1. Migrate data to the production environment.
   
2. Conduct end-user training.
   
3. Deploy the solution.
   
4. Stabilize the environment. | - Go-Live checklist.
   
5. End-user training completion.
   
6. Data migration completion.
   
7. Deployed solution. |

| Operation | Support the live solution and ensure it delivers value to the customer. | - Provide post-go-live support.

1. Conduct performance monitoring and optimization.
   
2. Transition to the customer support team.
   
3. Conduct project closure. | - Project closure report.
   
4. Lessons learned documentation.
   
5. Transition to support documentation. |